0. Business Activities

1. What is the proposed scope of certification?

2. What are the main things you do to produce the above products and services?

3. Does providing these products or services involve working at customer sites?

4. What materials/equipment do you use or stock that is specific to the service you are offering?

1. What is your total number of employees?

2. Effective personnel

Please indicate personnel numbers per activity / role in the organisation

Activity / RoleFull timePart time

NumbersAvg. Hours p/week

Management

Sales

Finance

Support (e.g. HR, admin etc)

Product Development

Supervisors

Operations (Please define activities/roles below and provide personnel numbers for each e.g. cleaners, security, transport, sales, call centre staff, electricians, consultants etc)

3. Do you utilise any subcontractors to deliver the services you provide?

Yes

Please choose only one

If YES, please give details as to what extent you use them (eg, manufacture, installation, design, transport, waste) and approximately how many are used at any one time

Subcontractor Activity / RoleNumbers utilised at any one time (On average)Avg. Hours p/week

4. Do you operate a shift system?

Yes

Please choose only one

If YES how many employees work outside of normal office hours?

Please Specify type activities conducted out of office hours

5. Do you have any other branches or satellite offices?If you do, please tell us where they are and approximate numbers employed at each branch.

AddressActivities i.e., accounts, admin, manufactureEmployees

Total number of Branches

6. Have you produced a relevant management system?

Yes

If YES, approximately how long have you been operating this system?

7. Does your organisation currently have any registrations granted by ISOQAR or other certification bodies?

Yes

Please choose only one

Please give certificate numbers and expiry dates

8. If a consultant was used to develop your management system, please give their name and company.

9. If you are a new customer, how did you hear about ISOQAR?

10. Is there any additional information you feel may help us prepare your quotation?

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